Personal data is the information that makes it possible to identify a natural person. This includes in particular name, date of birth, address, telephone number, e-mail address but also your IP address. Anonymous data exists if no personal reference can be established to the user.
Responsible body and data protection officer
53604 Bad Honnef – Germany
How to contact the data protection officer:
Detlef Keilbach: email@example.com
Your rights as a data subject
First we would like to inform you about your rights as a data subject. These rights are standardised in Articles 15 - 22 of EU-GDPR. This comprises:
- Right of access (Art. 15 EU-GDPR),
- Right to erasure (Art. 17 EU-GDPR),
- Right to rectification (Art. 16 EU-GDPR),
- Right to data portability (Art. 20 EU-GDPR),
- Right to restriction of processing (Art. 18 EU-GDPR),
- Right to object to processing of data (Art. 21 EU-GDPR).
To assert these rights, please contact:
53604 Bad Honnef, Germany
The same applies if you have questions regarding data processing in our company. You have a right of appeal to a data protection supervisory authority. If you already are a cetotec customer, supplier or employee or former employee, you are also welcome to contact your known contact person. This may be the case, for example, if you wish to notify us of changes regarding your contact details.
Rights to object
Please note the following when it comes to rights of objection:
If we process your personal data for direct advertising purposes, you have the right to object to this data processing at any time without giving reasons. The same applies to profiling in so far as it is connected with direct advertising.
If you object to the processing of data for direct advertising purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made form-free, if possible to: firstname.lastname@example.org
In case we process your data to safeguard legitimate interests, you can object to such processing at any time for reasons arising from your particular situation; the same applies to profiling based on these provisions.
We will then no longer process your personal data, unless we can prove compelling reasons worth being protected for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.
Purposes and legal bases of data processing
When processing your personal data, the regulations of the EU-GDPR, the BDSG (new) (Federal Data Protection Act) and all other valid data protection regulations are kept. The legal basis for data processing results in particular from Art. 6 EU-GDPR.
We use your data for business initiation, to fulfil contractual and legal obligations, to execute the contractual relationship, to offer products and services as well as to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.
Your consent is also a permission regulation for data protection. Here we inform you about the purposes of data processing and your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88 Para. 1 EU-GDPR in conjunction with Section 26 (3) BDSG (new).
Processing of special categories of personal data in the sense of Art. 9 Paragraph 1 EU-GDPR only takes place if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of processing predominates, Art. 88 Paragraph 1 EU-GDPR in conjunction with Section 26 (3) BDSG (new).
Disclosure to third parties
We will only pass on your data to third parties within the framework of legal regulations or with appropriate consent. Otherwise, no data is forwarded to third parties, unless we are obliged to do so by mandatory legal provisions (transfer to external bodies such as supervisory authorities or law enforcement authorities).
Recipients of data / categories of recipients
Within our company, we ensure that only those persons receive your data who need it to fulfil their contractual and legal obligations.
Data is generally collected, processed and used by us, in particular, if we guarantee it. In certain cases, however, your data is also collected, processed and used by other companies or by service providers having a business relationship with us. In the last-mentioned cases, however, we will see to it that the relevant legal data protection requirements and the obligations resulting from this privacy notice will be complied with. Any further access to your information by third parties is not intended by us. In particular, we will not sell your data or use it in any similar way. We will comply with our duty of notification as required by law or authorities; in these cases, we will forward the relevant information to the public authorities.
In many cases, service providers support our specialist departments in performing their tasks. The requisite data protection agreements have been concluded with all service providers. This includes in particular the conclusion of contracts for order processing, as well as the listing of all relevant service providers.
Third-country transfer / Intention to transfer data to a third country
Data is generally not transferred to third countries (outside the European Union or the European Economic Area). Any external data storage devices we may use are hosted within the European Union. Should a data transfer take place in third countries in individual cases, this will be indicated in each case. All data protection requirements are fulfilled, and an EU standard contract is concluded with the business partner in these individual cases.
Duration of storage of the data
We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data must be stored further on. This applies in particular to commercial or tax storage obligations (e.g. German Commercial Code, Fiscal Code, etc.). If there are no further storage obligations, the data will be deleted as a matter of routine once the purpose has been fulfilled.
Furthermore, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within the statutory limitation periods of up to thirty years; the regular limitation period is three years.
Secure transfer of your data
To protect the information stored in our company against accidental or deliberate manipulations, loss, destruction or access by unauthorised parties, we have implemented the corresponding technical and organisational safety measures. The security level is constantly being checked in cooperation with security experts and adapted to new security standards.
The data exchange from and to our website is always encrypted. We offer HTTPS as a transmission protocol for our website, using the current encryption protocols in each case. The encryption techniques used at the moment can be viewed via the lock symbol of the browser address line. It is also possible to use alternative communication channels (e.g. by post).
Obligation to provide data
Various personal data is necessary for the establishment, execution and termination of the obligation and the fulfilment of the associated statutory and contractual obligations. The same applies to the use of our website and the various functions it provides.
We have compiled the details for you in the course of this privacy notice. In certain cases, data also has to be collected and made available due to statutory provisions. Please note that it is not possible to process your request or to perform the underlying obligation without providing this data.
Categories, sources and origin of data
The respective context determines which data we process: This depends on whether you place an order by email or enter an enquiry in our contact form, whether you send us an application or submit a complaint.
Please note that we may also make information available separately at a suitable location for special processing situations, e.g. for a contact enquiry (mandatory or optional details).
We collect and process the following data when you visit our website:
- Name of the internet service provider
- Information about the website from which you are visiting us
- Web browser and operating system used
- IP address assigned by our internet service provider (in anonymous form)
- Requested files, transferred data volume, downloads/export of files
- Information about the websites you visit within our internet presence, including date and time
Cookies (Art. 6 Para. 1 lit. f EU-GDPR / Art. 6 Para. 1 lit. a EU-GDPR with consent)
Our website utilises cookies in several places. They serve to make our service more user-friendly, effective and safe. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive).
Cookies allow us to analyse how users use our website. Thus we are able to tailor the content of the site to the requirements of the user. Cookies also make it possible to measure the effectiveness of a particular advert and show us where best to place it depending, for example, on the topics the user is interested in.
Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Permanent cookies are deleted from your computer automatically when their period of validity has expired or if your delete them yourself before they expire.
User profiles / web tracking procedures
We use various analysis tools to improve your user experience. The legal basis for this is Art. 6 Para. 1 lit. f EU-GDPR. The individual tools are described in more detail below.
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer to help the website analyse how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Should IP anonymisation on this website be activated, your IP address will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address be first transferred to a Google server in the USA and truncated there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them with other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.
You may refuse the storage of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of the data generated by the cookie about your use of the website (including your IP address) by Google, and the processing of these data by Google, by downloading and installing the available browser plug-in from the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=en.
Automated case-by-case decisions
We do not use any purely automated processing processes to bring about a decision.
Links to other websites
Our website also includes clearly marked links to the websites of other companies. Provided there are links to websites of other owners, the contents of such websites is not under our control. Therefore, we shall not be responsible or liable for any of these contents. The providers or owners of the linked-to websites are solely liable for the contents.
The linked-to pages were checked for any possible infringements or noticeable violations of the law at the moment of establishing the link. There was not any noticeable illegal contents at the moment of linking. A continuous control of the contents of the linked-to websites, however, is not reasonable without any specific evidence of a violation of the law. As soon as such violations of the law become evident, we will remove such links promptly.
Links to Social Networks
Our website has Links to the social networks Facebook and LinkedIn. Only if you actively click on one of these buttons and thereby give your consent to data transmission, your browser establishes a direct connection to the servers of the social network. With your click, the social network only receives information from us that your browser has called up the corresponding page of our website, even if you do not have a profile with the corresponding social network or are not currently logged in. Then this information (including your IP address) is transmitted directly from your browser to a server of the respective social network and stored there without us being able to influence it. If you are logged in to the corresponding social network, your visit to our website can be directly assigned to your profile there. The information is also published with the respective service and may be further processed there. The purpose and scope of the data collection and the further processing and use of the data by the Social Network as well as your relevant rights and setting options for the protection of your privacy can be found in the data protection information of the respective Social Network:
If you do not want a social network to directly allocate the data collected via our website to your profile in the relevant service, you must log out of the respective service before clicking on one of these buttons.
Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA
LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA
Integration of YouTube videos
We have integrated YouTube videos into our online services, which is stored on www.youtube.com and can be played directly from our website. These are all integrated in the "Extended Privacy Mode", i.e. no data about you as user are transferred to Youtube if you do not play the videos. Data is not transferred until you play the videos. We have no influence on this data transfer. This takes place regardless of whether YouTube makes a user account available via which you are logged in or no user account exists. If you are logged in to Google, your information will be directly associated with your account.
If you do not wish to be associated with your profile on YouTube, you must log out of YouTube before playing the video. YouTube stores your data as usage profiles and uses it for the purposes of advertising, market research and/or requirements-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
YouTube is used in the interests of making our online presence more attractive. This represents a legitimate interest within the meaning of Art. 6 para. 1 (f) DSGVO.
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
On this website we use the services of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.
When you visit this website, Google receives the information that you have accessed the corresponding subpage of our website. This takes place regardless of whether Google makes a user account available via which you are logged in or no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your Google profile, you must log out before calling up a map. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or requirements-oriented design of its website. Such evaluation also takes place (even for users who are not logged in) for the purposes of providing customized advertising and to inform other social network users about activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
The use of Google Maps is in the interest of making our website appealing and to facilitate locating the places we specify on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 (f) DSGVO.
Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
Last update: 25 May 2018